Privacy Policy — FGB Platinum Plus Credit Card Campaign

Effective date: 03 October 2025

Campaign Website Disclaimer (Read First)

Disclaimer: This website (fgbplatinumplus.com) and its subdomain (apply.fgbplatinumplus.com) are dedicated campaign landing pages created and operated by First Global Bank Limited (“FGB”) for the Platinum Plus Credit Card Promotion. They are not the official corporate website of First Global Bank Limited. For the official website, please visit https://firstglobal-bank.com.

Some images displayed on this page are for illustrative purposes only and do not represent actual products, individuals, or locations.

No online banking, account servicing, or transactional features are provided on this campaign site. For those services, use the official FGB channels.

Data Controller Identification

First Global Bank (Jamaica) Limited is the data controller responsible for the collection and processing of personal information through this campaign website and its subdomain.

All data handling is conducted in accordance with the Jamaica Data Protection Act, 2020 and FGB’s internal data protection policies.

Security Notice

All information submitted through this website is encrypted and transmitted securely via HTTPS.
FGB implements industry-standard technical and organizational measures to safeguard your data, including encryption, secure servers, and controlled access.
Users should always ensure they are accessing the website through the secure URLs (https://apply.fgbplatinumplus.com or https://fgbplatinumplus.com).

1. Who We Are and Scope

This Privacy Policy explains how First Global Bank (Jamaica) Limited (“FGB”, “we”, “us”, “our”) collects and processes personal data obtained through fgbplatinumplus.com and apply.fgbplatinumplus.com (together, the “Campaign Site”). FGB is a member of the GraceKennedy Financial Group.

This notice applies only to interactions with the Campaign Site. If you navigate to FGB’s official corporate website or other FGB services, the privacy notice on those properties will apply.

2. What Data We Collect

Depending on how you interact with the Campaign Site, we may collect:

  • Identity & Contact Data: name, email, phone, address.

  • Demographics & Eligibility Data: date of birth, employment status, income band, residency/citizenship info (as applicable to pre-qualification).

  • Application/Interest Data: product interests, form responses, preferences, marketing consents.

  • Technical & Usage Data: IP address, device identifiers, browser type, pages viewed, referral URLs, and interactions (via cookies, pixels, similar tech).

  • Communications Data: records of enquiries or calls you make to us about the Campaign.Name and Contact Details  

3. How We Collect Data

Your personal information is collected using: 

  • Direct interactions. By completing data collection forms, corresponding with us by post, phone, email, via our website, mobile applications, or when you contract with us for the provision of our products or services. 

  • Automated technologies or interactions. As you use our websites, technical information regarding your equipment, browsing behaviour and patterns may be collected. We gather your personal information through the use of cookies and similar technologies. 

  • Third Parties. Where we use third party suppliers to assist us with our business operations to enable us to provide you with products and services. 

4. Why We Use Your Data (Purposes) & Legal Basis

We use personal data strictly for the marketing and pre-qualification activities of the Platinum Plus Credit Card campaign and to operate the Campaign Site, including to:

  • Provide information you request and respond to enquiries (legitimate interests/consent).

  • Assess interest/eligibility at a pre-qualification level and schedule follow-ups (legitimate interests/consent; steps prior to a contract where applicable 

  • Conduct campaign analytics and performance measurement (legitimate interests).

  • Manage marketing communications based on your preferences, including opt-in email/SMS (consent/legitimate interests).

  • Maintain site security, prevent fraud, and comply with law/regulation (legal obligation/legitimate interests).

We do not sell personal data.

5. Cookies and Similar Technologies

We use cookies, pixels, and tags to run the Campaign Site, measure performance, and (where applicable) support advertising/analytics (e.g., ad platforms and web analytics). You can manage cookies via your browser settings and, where available, our cookie controls. Note that disabling cookies may affect site functionality.

6. Disclosures and International Transfers

We may share personal data with:

  • Service providers/Processors (hosting, analytics, form processing, communications, security).

  • GraceKennedy group entities where necessary for processing or support.

  • Regulators, law enforcement, or courts where legally required.

Where data is transferred outside Jamaica, we implement appropriate safeguards consistent with applicable data protection laws (e.g., contractual protections) and transfer only what is necessary.

7. Data Retention

We retain personal data only as long as necessary for the campaign purposes described above and to satisfy legal, regulatory, fraud-prevention, and reporting requirements. When no longer needed, data is securely deleted or anonymized.

8. Your Rights

Subject to applicable law (including Jamaica’s Data Protection Act), you may have the right to:

  • Access the personal data we hold about you.

  • Rectify inaccurate or incomplete data.

  • Erase data in certain circumstances.

  • Restrict or object to processing (including direct marketing).

  • Withdraw consent where processing is based on consent (this will not affect prior lawful processing).

  • Data portability where applicable.

9. Security

We apply industry-standard administrative, technical, and organizational measures to protect personal data against unauthorized access, use, or disclosure, including (as appropriate) secure networks and access controls, encryption in transit and at rest, multi-factor authentication for privileged systems, and malware scanning. Despite these measures, no system is fully secure, and you use the Campaign Site at your own risk.

10. Children

The Campaign Site is not directed to children. We do not knowingly collect personal data from individuals under the age permitted by law for this product. If you believe a child has provided personal data to us, please contact us and we will take appropriate steps.

11. Third-Party Links

The Campaign Site may link to third-party websites. Those sites are governed by their own privacy notices. We are not responsible for their practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will be posted on this page with the effective date. Material changes will be highlighted where appropriate

13. Contact Us (and Complaints)

Data Protection Contact (GraceKennedy Group):
Email: [email protected]
Address: GraceKennedy Limited, 42–56 Harbour Street, Kingston, Jamaica
Phone: (876) 932-3440)

You also have the right to lodge a complaint with the data protection supervisory authority in your jurisdiction (for Jamaica, the Office of the Information Commissioner).

14. Relationship to FGB’s General Privacy Notice

For broader information on how FGB processes personal data across products and services, please refer to

FGB’s General Privacy Notice available via the official website at https://firstglobal-bank.com. If there is

any conflict between that notice and this campaign-specific Policy, this Policy will apply to processing carried

out through the Campaign Site only.

Operator: First Global Bank (Jamaica) Limited — member of the GraceKennedy Financial Group
Campaign Domains Covered: fgbplatinumplus.com, apply.fgbplatinumplus.com
Purpose: Marketing and pre-qualification for the FGB Platinum Plus Credit Card Promotion